Employment

Current Openings:

Surveillance Agent

Responsible for maintaining close, continuous surveillance of all gaming areas and the entire property, in order to protect life, assets and the property.

Duties and Responsibilities: (Specific areas of responsibility included but not limited to.)

Monitors all areas of the property at all times, identifying potential security and/or safety risks and reporting same to the appropriate individual or entity, for proper resolution.

  1. Utilizes necessary equipment, to identify, record, document and report illegal, suspicious or unusual activities occurring on property.
  2. Maintains a working knowledge of all rules and regulations of the Gaming Commission, and ensures strict adherence to same throughout the property.
  3. Protects company assets and gaming integrity, through the consistent, thorough monitoring of all activities on property, particularly on the gaming floor.
  4. Supports other Employees, Supervisors and Executives within the company, with regard to protection of assets in their respective departments.
  5. Maintains or augments skills through review and self-study.
  6. Coordinates, with the Security Department, when Surveillance discovers a matter, which needs further investigation or attention.
  7. Held accountable for the accuracy and thoroughness of departmental records and reports.
  8. Make suggestions and recommendations, as appropriate, with regard to possible changes in the policies and procedures of other departments, with the protection of company assets in mind.
  9. Knowledge of local jurisdiction gaming laws (federal, state, etc.) and attendant regulations as well as the Company’s internal controls, policies, and procedure.

Surveillance Technician

Responsible for maintaining close, continuous surveillance of all gaming areas and the entire property, in order to protect life, assets and the property.

Duties and Responsibilities: (Specific areas of responsibility included but not limited to.)

  1. Assist in all surveillance technical staff ensuring compliance with Company specs and standards a needed.
  2. Monitors all areas of the property at all times, identifying potential security and/or safety risks and reporting same to the appropriate individual or entity, for proper resolution.
  3. Utilizes necessary equipment, to identify, record, document and report illegal, suspicious or unusual activities occurring on property.
  4. Maintains a working knowledge of all rules and regulations of the Gaming Commission, and ensures strict adherence to same throughout the property.
  5. Protects company assets and gaming integrity, through the consistent, thorough monitoring of all activities on property, particularly on the gaming floor.
  6. Supports other Employees, Supervisors and Executives within the company, with regard to protection of assets in their respective departments.
  7. Maintains or augments skills through review and self-study.
  8. Coordinates, with the Security Department, when Surveillance discovers a matter, which needs further investigation or attention.
  9. Facilitates the flow of information, by attending regularly scheduled departmental meetings.
  10. Maintains a consistent and regular attendance record.
  11. Held accountable for the accuracy and thoroughness of departmental records and reports.
  12. The individual must have the ability to design and implement training for Closed Circuit TV Cameras to be presented to department staff.
  13. Make suggestions and recommendations, as appropriate, with regard to possible changes in the policies and procedures of other departments, with the protection of company assets in mind.
  14. Knowledge of local jurisdiction gaming laws (federal, state, etc.) and attendant regulations as well as the Company’s internal controls, policies, and procedure.
  15. Must have or equivalent work experience with Close Circuit TV Cameras, Surveillance Systems.
  16. Must have or equivalent work experience/ training in trouble shooting issues with Close Circuit TV Cameras

Slot Floor Person

Consistently provides a high degree of prompt, considerate courteous guest service by means of acknowledgement and accommodation.

Duties and Responsibilities: (Specific areas of responsibility included but not limited to.)

  1.  Offers accessibility to all guests by constantly monitoring all areas of the casino floor.
  2. Responds to and assesses the condition of machines that indicate service is needed.
  3. Performs/verifies hand pays.
  4. Performs minor machine maintenance (bill jams, paper jams and fills etc.)
  5. Assists Slot Service Representatives with accommodating guest service needs.
  6. Demonstrates proficiency and accuracy when performing transactions with money and/or filling out required paperwork.
  7. Exhibits the ability to interact effectively and professionally with individuals of diverse backgrounds and /or cultures.

Mandatory Requirements:

  1. Must be 21 or older
  2. Able to pass a basic math test.
  3. Able to maneuver/lift up to 45 lbs.
  4. Able to perform effectively in a smoky, fast pace environment for the full duration of shift.
  5. Presents a neat, clean, well-groomed appearance with a self-conscious emphasis on how attitude, manners and body language are perceived by others. (extreme/unusual colors or styles in relation to fingernails, hair, jewelry or cosmetics are not permitted.
  6. Must have employment eligibility in the U.S.
  7. Ability to obtain a valid gaming license.
  8. Must be available for any shift.

Apply

 

Table Games Dealer

Responsible for dealing Casino games as assigned in order to provide a courteous and entertaining experience for guests and generate revenue for the department. Provides game instructions to guest when requested or as assigned in order to encourage game activity. Sponsor new dealers as needed in order to provide new hires with adequate on the job training. Provides game protection by keeping visual contact of all guests and game layout. Initiatives courteous and friendly conversation with guest. Note: All Table Games Dealers start as Part Time.

Duties and Responsibilities: (Specific areas of responsibility included but not limited to.)

  1. Conducts assigned game according to procedure.
  2. Deals casino games as assigned in order to provide a courteous and entertaining experience for guest and generate revenue for the department.
  3. Exchanges cash for gaming chips according to procedure.
  4. Cooperates with other Dealers.
  5. Provides game instructions to guest when requested or as assigned in order to encourage game activity.
  6. Controls pace of the game.
  7. Informs the Casino Games Supervisor of any request or unusual play.
  8. Issues to customers the proper amount of gaming chips after completion of the credit authorization procedures.
  9. Sponsors new dealers as needed in order to provide new hires with adequate on the job training.
  10. Provides game protection by keeping visual contact of all guest and game layout.
  11. Initiates courteous and friendly conversation with guests.
  12. Must have the ability to learn new games.
  13. Perform other duties as assigned.

Bus Person

Responsible for clearing and cleaning items for the tables and transporting them to the kitchen.

Duties and Responsibilities: (Specific areas of responsibility included but not limited to.)

  1. Responsible for clearing used items from the tables, transports them to the kitchen.
  2. Responsible for insuring the cleanliness of tables, chairs and floors.
  3. Responsible for re-setting tables with silverware and glasses.
  4. Replenishes beverages and assists with food servers in caring orders from kitchen to tables as needed.
  5. The ability to keep up with fast paced atmosphere and work under pressure.
  6. Must be in good physical condition.
  7. Must be able to stand and walk 100% of the job time.
  8. Must provide courteous service and is cordial to all team members and guests. Requires good attendance.
  9. Assist Dishwasher during shift.
  10. All other duties as assigned.

Food Server

Responsible for taking and delivering Food and Beverage orders to the Guests, setting tables and trays.

Duties and Responsibilities: (Specific areas of responsibility included but not limited to.)

  1. Responsible for ordering food and liquor, set tables, trays, and delivers food and beverage to the Guest.
  2. Assist in functions that are catered.
  3. Responsible for maintaining cleanliness and stocking of station.
  4. Provides a courteous service and is cordial to all team members and guests.
  5. Requires a minimum of one year experience as food server, some experience in Room Service.
  6. Must also posses a cooperative and friendly nature.
  7. Ability to communicate effectively, and present a clean, well-groomed appearance.
  8. All other duties as assigned.

Apply

Bartender

Responsible for providing Beverage service to all Casino customers in an efficient, courteous and professional manner displaying a high standard of Customer Service.

Duties and Responsibilities: (Specific areas of responsibility included but not limited to.)

  1. Must be able to follow drink recipes/standards.
  2. Taking and delivering guest orders.
  3. Must be willing to work all shifts.
  4. Provides courteous service.
  5. Must possess a cooperative and friendly nature.
  6. Ability to communicate and follow directions effectively.
  7. Must present a clean well-groomed appearance.
  8. Must possess sound mature judgment.
  9. Must be well organized.
  10. All other duties as assigned.

Apply

Beverage Server

Responsible for providing Beverage service to all Casino customers in an efficient, courteous and professional manner displaying a high standard of Customer Service.

*Must be 21 or older

Duties and Responsibilities: (Specific areas of responsibility included but not limited to.)

  1. Taking and delivering guest orders.
  2. Must be willing to work all shifts.
  3. Provides courteous service.
  4. Must possess a cooperative and friendly nature.
  5. Ability to communicate and follow directions effectively.
  6. Must present a clean well-groomed appearance.
  7. Must possess sound mature judgment.
  8. Must be well organized.
  9. All other duties as assigned.

Apply

Host Cashier

Works under the direction of the restaurant shift supervisor. Maintains a reservation list and seats guest. Handles cash transactions.
Duties and Responsibilities: (Specific areas of responsibility included but not limited to.)

  1. Handles cash transactions.
  2. Must present a positive and helpful image to all guests.
  3. Maintains an effective working relationship and excellent customer service with all team members and guest.
  4. Performs other duties as assigned.
  5. Must be cordial and courteous to both guests and team members providing excellent customer service.
  6. Ability to communicate clearly.
  7. All other duties as assigned.

Revenue Auditor

Responsible for the auditing and reporting the revenue figures for the revenue generating departments.

Duties and Responsibilities: (Specific areas of responsibility included, but not limited to)

  1. Will coordinate all revenue accounting functions, which include, auditing all revenue generating centers of the casino.
  2. Responsible for creating organizing and disseminating revenue data to authorized entities in the format required.
  3. Must have excellent computer knowledge and be able to type at least 40 wpm.
  4. Must be willing to work early mornings and late evenings, depending on the needs of Santa Ysabel Casino.
  5. Must be willing to work weekends and holidays.
  6. Establishes and maintains files and records.
  7. Performs other duties as assigned.
  8. Must have strong analytical skills.